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April 26, 2006

Family Business

The Micros is again up and running. It's still a bit tenuous but for now we have decided to forgo the $5000 for a new system. Micros is selling old 2700's (which is what we have) on eBay, but is no longer supporting the product or indeed even mentioning it on their website. So, I bought one new unit and will be bidding on at least one more. The Alameda office has agreed to install the operating software on it for me. So, those should last 20 or so years.

That means yesterday was back to upholstering chairs. There's a bit in the beginning of the Fog City Diner cookbook where Bill Upson of Real Restaurant Group writes about laying the tile for Fog City Diner. Then, in the dedications he writes, "This is the last restaurant I'm laying tile in." My feelings exactly. I am not a born upholsterer, although I believe I'm doing a credible job.

However, this is all part of running a small business, a "mom & pop" shop if you will. And now, we will really be running a mom & pop shop. Our first child is due in August. Yes, GM will now stand for Great Mom as well as General Manager.

I hadn't gone this public with the info for a few reasons, some personal but mostly because I want this blog to remain about restaurant life, not about new parent life. There will though be some overlap in the writing. We have the results of our recent sonogram, we don't know the sex of the child, just that it is well-formed and everything is normal which was a concern given both of our ages.

I'd love to say more, but I have to be on my way for a 2 day board retreat for our county promotional alliance.

Happy spring.

April 24, 2006

How Will I Read All These Books

We're at a POS crossroads. The sturdy Micros we have had for 7 years is showing its age. We had one unit fry last year. Last week the other one fried. Of course in the middle of service. So part of what's been keeping me from writing has been research into our options.

We can try to get our existing unit repaired. However, these are so ancient Micros not only no longer makes them, they no longer really support them. I'm very fortunate that there are 2 techs in their Northern CA office who know this system. I know a lot about the system, but if I have a problem and these guys are unavailable the problem goes unresolved. Luckily as mentioned above the system is very sturdy. We've had ours for 7 years and it was old when we picked it up at auction. If we can get our unit repaired we'll also buy another if available, so if anything fries again we'll have a backup. However, without going into the long story, there are indicators that there may be other problems so we're not sure of this course of action.

Micros has a newer product, allegedly more affordable than their others and we are getting a quote on that system. Their idea of affordable and mine though are unlikely to match up. I'm sure the system would perform fine and would be ultimately worth the money but this time of year it's not as though we have piles of cash sitting around.

There are quite a number of other restaurant POS systems out there and we've been looking at a lot of them. At this point they are all basically looking the same and my head is swimming. I've been happy with the support I've had from Micros. We got our system for a song and other than paying them to turn two broken units into one functioning unit last year, we've never actually been a customer and still their techs have been great.

But, on to other topics. We've got some fun things on the menu now. While reading Ideas in Food  I saw mention of a "pear steak". Now I have no idea what a pear steak might be. It could be something like a "pepper steak" but I don't think so. In the context this seemed to be a thick slice of pear. These two are far down the road of molecular gastronomy so I might be mistaken. But, thinking about clever names for things led to hushpuppy crusted ling cod. I can hear Kudzu blanching as she reads this. Cornmeal, baking soda, flour, red bells, green onions, salt, pepper and cayenne. SBP (Standard Breading Procedure) first in dry, then in liquid (in this case buttermilk), then back in dry. Brown on both sides, finish in the oven and serve with spicy rice and Creole remoulade. This is perfect for the people who want fish and chips.

The other fun thing is Roseability, the Idlewild dessert. A layer of rose gelatin, with preserved rose inside, then a tarragon pound cake, topped with rose panna cotta. Of course, no one is buying it.

Other forces have been conspiring to keep me from blogging. I'm trying to re-upholster our shabby dining room chairs. I have 9 out of 23 done and I really should be doing them this morning instead of this. But, we had the annual post-performance gala for our local opera company two nights ago and I was at work until 2am and am still a little recovering. The GM has been down with flu for a week plus, mostly recovered now except for a lingering cough and decreased momentum. We're setting an agenda for our biannual bitch fest, the staff meeting. Things are unraveling in subtle ways, we've got many new faces and we are barreling into the summer season. Unfortunately, when you are as close to many of your employees as we are, effective consequences for poor performance are hard to come by. The only really effective one we've found is to fire someone, which we don't want to do but is also why we are hiring more people than we really need for summer.

We are headed to Mexico mid May, so we really need to wrap all this stuff up. POS in place, staff energized and motivated, equipment well tuned, chairs looking lovely, etc. So, as you can see catching up on my reading is high on my wish list, but low on my actual time frame.

April 15, 2006

April, Come She Will

Whenever I start to feel sorry for myself over the slim profit margins common to the restaurant world I console myself with the thought, "At least I'm not a farmer." Because not only are we talking slim margins but when there has been rain like we've been having this spring, perhaps no margin.

I'm not one to complain about the rain for my own sake. Sure, I like a lovely day, like we had Thursday, but I don't mind getting wet. I've got a good raincoat. But thinking about what this weather is going to do to produce this year....

It's not just produce either. When it's constantly raining the ocean is often too rough for fishermen to go out. At least too rough for our locals in their small boats.

Plus, when it's raining here very often it's snowing in the Sierras and people inclined to visit us decide to go skiing instead. So I guess it's a good thing there isn't much in the way of fish or vegetables since I won't need to order much.

Our pig farmer came in for dinner last night and I was able to feed him some of his own pig's salted liver. He loved it so I gave him some to take home since it's not something we're having much success selling. Definitely one of those items I'll have to slip into a sampler. But the fermented sausages, the coppa and the molasses cured ham are still at least a couple of weeks from done and the liver won't last.

I picked up some preserved rose at New May Wah on my last trip which has been a big hit with the kitchen crew. It tastes much like the preserved strawberries. I'm thinking I may finally do the Idlewild dish I threatened previously. A rose parfait, with chunks of rose syrup soaked cake, a rose water panna cotta, julienned preserved rose with maybe a little lemon mousse. Roseability. Gertrude Stein says that's enough. I'll also try a chocolate caramel tart. On one of our last trips I tried two, one from Pascal Rigo's Boulangerie on Pine, the other from Ame. Both were good but I took it a step further with a very chocolaty, almost bitter crust.

That is, if I get any cooking done. The GM has had a nasty flu for the past week, the worst she's had in 12 years at least, so I'll be out on the floor tonight.

April 07, 2006

Town & Country

No, this isn't about the magazine, nor is it about Geoffrey Zakarian's twin New York restaurants, although the review of Country in this Wednesday's NY Times did provide the final impetus to get this off my chest.

In the review Frank Bruni says,

TO appreciate Country properly, you have to overlook its name, which it got not because it stokes bucolic thoughts or emphasizes rustic dishes

and,

even though Country has a glittery soul that is almost entirely cosmopolitan

Another New Yorker, Regina Schrambling has this to say, about a place that actually is in the country

Country restaurants tend to be staffed by country bumpkins. Anywhere else in the world, service is a serious profession. Here, it’s a way to make some change, and rarely
enough to squander on a meal where you get to see how the other half eats.

Closer to home the Chronicle's review of Cyrus alluded to the countrified nature of the Sonoma dining scene.

Full disclosure here: I got a taste of this attitude recently. We had dinner with the corporate chef of a very well regarded Bay Area restaurant group, at least one of the places, to use his words, being a "nationally recognized institution of a restaurant", (even if none of them managed to get into the Chronicle top 100 the last two years). It was mostly a get to know each other dinner but the subtext was my possibly becoming the chef of this "nationally recognized institution of a restaurant". In subsequent email exchanges I came to understand that my lack of "cosmopolitan" experience was one of the major impediments to consideration.

It's true that as a young culinarian I ignored a basic tenet of career building. Rather than getting myself into places like Daniel, or Masa's, or going to Europe (there was no Thomas Keller at the French Laundry way back then), I instead looked to where I wanted to live, and took a job there. My career since has been spent in smaller, country places that make everything in house and where 200 covers is a whopping busy night.

It's also true that if I were in this fellow's position I might also as he does, look for certain restaurant names when sifting through resumes. However, I'd like to think that when face to face with a potential candidate I'd be able to evaluate him or her on their own merits, not whether they have the correct pedigree.

It's also true that I have been a believer in this "cosmopolitan" snobbery. As a young punk in Manhattan I sneered at the "bridge & tunnel" crowd who weren't "cool" enough to get into the Mudd club, even if they were willing to pay. As a New Yorker moving to San Francisco, I thought I had moved to some quaint village, a backwater if you will. Little did I know...

One of the reasons cooking attracted me as a profession was I thought it was a good example of a meritocracy. You could do it well, or you couldn't, and while performance evaluation is subjective, I thought that good work, like cream, would rise to the top. Now of course, not to be entirely cynical, I've had to revise that opinion. When working for a brief period at Savoy in NY I found that things like who sat closest to the chef at staff meal took on the same importance they do around any corporate water cooler.

So after our dinner,  the acquaintance who had made the introduction told me about her idea that had come out of our meeting, for a Slow Food Town & Country Summit. She didn't go into detail about what that might be but between that and the snarky comments by Bruni and Schrambling I started thinking about it.

In the current culinary climate the country is to be revered. If you're talking about a farmer. The prevailing wisdom is only big city chefs would possibly know what to do with the precious jewels coming from the farmer. Of course, the farmer, or the farmer's family, might have a treasured way to prepare their produce, usually something really simple and quaint that fuels the media's fantasy of food as community. Now, now, I'm not saying that food isn't an expression of community, just that the expression most often found in our media isn't accurate. Also, documented transcendent meals in the country are most often the picnic variety, you know, after the visit to the farm, precious peach and hunk of artisan cheese in hand, sitting on the life-affirming earth and reflecting that life is indeed very, very good.

The problem is establishing a fair playing field. As Amy Sherman, in her post on Bay Area Bites points out, comparing La Taqueria to Gary Danko makes no sense. I realize that's comparing economic strata rather than geographic, but it's also indicative of the difficulty reviewers face because of their (and their readers) expectations and ingrained prejudices. It's accepted that the above comparison makes no sense, but why? I don't disagree, I'm just trying to investigate my own response. Because I believe that it's the same response that automatically relegates most country restaurants to the back of the bus. Yes, I am aware that according to the Top 50 restaurants poll the top 3 are actually in the country. However, they are the exceptions, rather than the rule and all three places demand sustained attention over a period of several hours, something easier to get people to buy into in the country, (where you know, there's nothing to do) rather than minutes from downtown.

Do I have a chip on my shoulder? Sure. In some ways I'm still that insecure punk kid, looking for something to sneer at and terrified of being one of "them", whoever "they" might be to me today. So am I really looking at myself in the mirror? You bet. But that punk kid now has a few lines on his face  and a knowledge that "cosmopolitan" means "so sophisticated as to be at home in all parts of the world or conversant with many spheres of interest".