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February 17, 2005



As a customer - my pet hate is the
"are you still working on that"
that comes from the wait staff near the end of a meal.

Working - not a word that goes with pleasure.
Pleasure - something I expect from the dining experience.

I have almost been tempted to retort "I'll finish this crap, if it's a job you'll pay me to do"
I never said it out loud, but the thought has crossed my mind. More than once.

Ryan B.

Great post! I've been a server for a long, long time, and when I go out to eat it's frustrating to see other servers not doing the simple things they should to give their diners a great experience.

I do have to say, though, that I don't see the problem with the, "Hi, I'm Rachel. I'll be your server tonight," portion. Was that, in your view, too casual for the type of restaurant you were in, or is there something else? Not judging, just asking :)

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